Question & Answer

Our Prices
We will send you the current price list upon your request via mail or email. Please note that we will provide a detailed estimate for any services not included in the price list.
Turnaround Time
Minimal 10 working days. We will provide you with an estimated completion date upon request.
Pickup and Delivery
For customers outside our delivery local area, we ship via UPS delivery service. Call us 781-788-0078 or toll free 888-267-0660 or go to our Contact Us and send us through "Information Request" form to receive a UPS shipping label via fax or email.
Our Materials
We use all FDA-approved materials and all processes are performed at Cusp Dental Laboratory located in Malden, MA, USA. MSDS (Material Safety Data Sheet) information is available upon request.
Bonding Materials
Re-fabrication Policy
Payment Policy
Payment is due to Cusp Dental Laboratory within NET 30 days from the date of the monthly statement. Finance charges of 1.5% per month are levied on past due balances. These charges must be paid on undisputed invoices, along with payment of the invoices themselves. The doctor will be notified that the unpaid balance will be charged to the credit card on file. If there is a specific credit card you prefer to use for payment, please contact us accordingly. Cusp Dental Laboratory reserves the right to refuse release of finished cases in accordance with its payment terms. Download the Credit Application/Agreement form, complete and fax to Cusp Dental at 781-388-0071. For questions, please call 781-388-0078 or email
CUSP will be closed the following days:
  • New Year’s Day
  • Presidents Day
  • Good Friday
  • Memorial Day
  • Independent Day
  • Labor Day
  • Columbus Day
  • Thanksgiving Day
  • Christmas Eve
  • Christmas
  • New Year’s Eve