About Us – CUSP

Our History Executive Leadership Mission Statement

Our History

Cusp Dental Research was established in Manhattan, New York in 1990. Three years later, the company began to cultivate its client base throughout Massachusetts.

In 1995, Cusp opened its second laboratory in Boston, Massachusetts. In 2004, our two locations merged and based all operations in Boston. Although a great number of our clients are located in the Greater Boston and New York metropolitan areas, we have established a national reputation in precision and esthetics.

Our New England-based clients, to name a few, include Harvard Dental School. We also service many renowned doctors and dental schools across the United States including University of Pennsylvania, Louisiana State University and Mayo Clinic in Minnesota.

Cusp services are provided by master dental technicians, many formally trained and educated in Japan.
We are proud of its deep rooted Japanese heritage. It is the foundation of our commitment to superior quality. You'll find this sense of pride pervasive throughout the company and is a primary reason we deliver consistent products and services that exceed our clients' expectations.

For over thirty years, we have proudly provided the newest precision technologies, esthetics, and highest laboratory standards. In addition, Cusp Dental formed ADES (Academy of Dental Esthetics and Sciences) in early 2014 as an educational division after years leading lectures and hands-on presentations.

We moved into our newly built Bedford, MA location, opened in March 2024. The facility is equipped with advanced CAD/CAM technology and staffed by highly skilled specialists dedicated to crowns and bridges. We remain committed to serving as your trusted partner in esthetic and restorative dentistry.

Executive Leadership

Ms. Sawyer began her career when she received her accreditation as a registered dental technician in 1983 from College of Dental Technology at Aichi Gakuin University School of Dental Medicine in Nagoya, Japan. In 1990, she earned a bachelor of science in healthcare management from Southern Illinois University.

Ms. Sawyer joined Cusp as office manager when the company was established in Manhattan, New York in 1990. Three years later, Ms. Sawyer was appointed sales representative and began to cultivate Cusp's client base throughout Massachusetts.

In 1995, Ms. Sawyer was promoted to general manager as Cusp opened its second laboratory in Boston, Massachusetts. She was named vice president when the two locations merged and based all operations in Boston.

In October 2007, Kimiyo Sawyer became the president of Cusp Dental Laboratory.

Ms. Sawyer lectured on "Laboratory Procedures, Communication and Responsibility" at Harvard School of Dental Medicine in May 2009, "Communication for Minimizing Remake" at University of Pennsylvania in October 2009, and UCLA in November 2009.

In 2010, Ms. Sawyer presented "Guidelines for Successful Laboratory Communications" at Louisiana State University in March, at Harvard Dental School in April, and served as co-presenter at LMT Lab Day East, NY featuring "Zirconia or Lithium Disillicate: Material Science and Clinical Application" in April. She presented "All Ceramics/ Dental CAD/CAM" at Harvard Dental School in June, attended the International Association of Dental Research (IADR) Barcelona, Spain in July where "Clinical Performance: All-Ceramic Restorations" results were presented by Markus Blatz, DMD, PhD. Ms. Sawyer's company, Cusp Dental, handled the laboratory work for this study.

Mission Statement

True to its original mission, Cusp Dental Laboratory continues to represent a symbol of progress in precision technology and esthetics, and to serve as a benchmark for the highest laboratory standards. Capitalizing on international synergies and access to emerging technologies, we are committed to meeting the promise of total quality laboratory support. The company remains on the forefront with the latest CAD/CAM technologies, digital impression processes, and advanced materials.

Cusp values the critical nature of communication between dentist and lab to ensure complete patient satisfaction.